Smallest infractions are kept and recorded and you can be fired at a drop of a hat. You received 2 fifteen minute breaks and a 45 minute lunch. Other independent travel and corporate agencies paid upwards of 4 dollars more per hour. Not the best pay for this type of position. Having worked native Saber before, Saber "Red" had its own concise processes. Sometimes it was mundane and tedious and other times some problems took several hours to resolve. The expectation was working about 80 reservations in an 8 hour shift. Work was done in shifts and my responsibilities included working reservations that were placed in different Saber ques for troubleshooting during graveyards. We provided reservation services for several major banks and their points client membership. Having worked for Travelocity and AMR prior, I found this operation somewhat efficient but wanting due to the contractors unwillingness to pay and retain experience for ticketing and fulfillment. I can't speak for all its contracts except the one I worked for. call centers in McAllen, Miami and Puerto Rico, clients include Orbitz LLC and 1-800-flowers.Atento is a customer service company that has offices and call centers in several countries. BBVA is a Madrid-based international banking company. Atento serves about 550 client companies and government agencies across all industries.Ītento opened its San Antonio call center in October 2009 near Interstate 10 and Wurzbach Road, moving last year to larger quarters, with a capacity for 800 workers, in University Park near I-10 and DeZavala Road.īBVA Compass bank is the sole client for Atento's San Antonio call center, Cristóbal said. Atento now is second in the world in call-center services behind Paris-based Teleperformance with more than 150,000 workers worldwide on four continents. Telefonica formed its Atento unit in 1999. Buc-ee's in Boerne: New store expected almost 10 years from announcementĪttending the discussions were Cristóbal, Atento CEO Alejandro Reynal, Marquez, San Antonio Hispanic Chamber of Commerce President and CEO Ramiro Cavazos and chamber International Business Director José María González.Homes in Northwest San Antonio neighborhood now $1 million or more, report says.
ATENTO SAN ANTONIO FREE
ATENTO SAN ANTONIO PLUS
“San Antonio has a culture of contact centers and back-office operations, plus a bilingual workforce that we treasure,” Cristóbal said.īy this summer, Atento plans to fill its current 800-seat San Antonio call center and later this year to begin a second expansion phase toward 1,500 workers, Cristóbal said. We'd like San Antonio to be our flagship,” said Atento Chief Operations and Sales Officer Emilio Cristóbal Rubio. “We've invested of lot of money in facilities in San Antonio. office already is in San Antonio with 600 workers, and it has plans to expand.